Help clients book the right barber appointment
Zolis gives clients a public booking page where they can choose a barbering service and an available appointment time. Pricing and duration help them understand what they are reserving before completing the booking.
Distinguish cuts, beard services and combined appointments
Create a service menu that reflects the appointments you actually deliver. A haircut, a beard service and a combined appointment may need different descriptions, durations and prices.
Explain what each option includes. If a client needs a longer appointment or advice before choosing, tell them how to contact the business rather than expecting them to select a short slot and add work afterwards.
These are service-menu examples. Your business decides which appointments to offer and how to describe them.
Keep bookable time aligned with the working day
Zolis checks working hours, time off and existing appointments when determining availability. Keep those records current and set service durations that reflect the appointment being offered.
Where your business has multiple locations, clients choose a branch and see the services offered there. Service, staff and location relationships are checked during booking.
Review team and location management and the full customer booking journey.
Keep appointment bookings distinct from walk-in arrangements
Online booking gives clients a way to reserve an available appointment. If your business also accepts walk-ins, explain how those visits are handled so customers do not confuse a walk-in enquiry with a confirmed booking.
This guide covers scheduled appointments. Confirm any dedicated walk-in queue requirement with the Zolis team before relying on it.
Choose when an appointment requires a deposit
A selected service can require a deposit through your connected Stripe account. The client completes Stripe Checkout, and payment is verified before the booking is confirmed.
Services without a required payment can proceed without checkout. Read the deposit setup guide before enabling payment requirements.
Send clear appointment information
Email templates can insert the customer's name, service and appointment date and time. Use wording that makes the booked service clear and explains how the client can contact your business.
Review the preview before using a template. Timed reminders depend on plan access; explore customer email tools.
Questions about barber booking software
Can a combined service have its own appointment duration?
Yes. Configure it as a service with the appropriate duration, price and description.
Does every appointment need an online payment?
No. Checkout applies when the booking requires a payment.
Explore related barber and hair guides
Read about hairdresser appointments, salon team bookings or Zolis plans.
Browse the UK booking setup guide for guidance that applies across UK locations.