Make nail appointment options clear before clients book
Zolis lets your nail business publish services with their own prices and durations, then offer available appointment times. Clients can review those details before selecting a service and completing the booking.
Describe appointments that need different amounts of time
A manicure, an extension appointment and a service involving additional work may require different appointment lengths. Give each bookable option a clear description so clients understand what is included.
If removal or a design request changes the time you need, explain how the client should choose an appropriate service or contact you first. Do not rely on a client adding extra work to an appointment that was configured for something else.
These are examples of organising a service menu, rather than a claim that Zolis automatically calculates appointment time from a design request.
Keep your available slots realistic
Zolis checks working hours, time off and existing appointments when determining availability. Configure service durations to reflect the appointments you deliver and keep your working schedule current.
Where multiple booking locations are configured, services are shown for the location selected. See team and location management and how customers book.
Know what the client has reserved
The selected service and appointment time stay connected to the customer details entered during booking. That gives the team a reference for the appointment without searching through separate messages.
Agree any additional requirements directly with the client where the published service description does not settle them. Explore customer management for the wider customer record.
Use deposits for selected appointments
If your policy requires a deposit for a service, Zolis can collect it through Stripe Checkout on your connected Stripe account. Payment is verified before that booking is confirmed.
Other services can proceed without checkout. Complete Stripe setup before offering deposit-required appointments; read about booking deposits.
Prepare service-appropriate appointment emails
Email templates can include the client's name, service and appointment date and time. Use clear wording about the booked appointment and how to contact your business with questions.
Check the preview before using a template, and make sure any preparation instructions suit the service. Timed reminders depend on plan access; see templates and appointment automations.
Questions about nail salon bookings
Can different nail services have different durations?
Yes. Configure each service with the duration, price and description appropriate to the appointment.
Can clients automatically extend an appointment for additional work?
This guide does not establish that functionality. Describe the available services clearly and ask clients to contact you when their requirements need discussion.
Explore your next step
Compare Zolis plans, read the wider beauty business guide, or ask about your requirements. Browse UK booking guides for local pages.