Choose which pet services fit appointment booking
Zolis supports services that customers can select as scheduled appointments. Your business defines the service, duration, price and availability, and customers use your public booking page to choose an available option.
Before putting a pet service online, decide whether a fixed appointment is enough to arrange the work or whether you need an enquiry and discussion first.
Publish a clear, bookable service menu
Describe what each appointment includes and explain any requirements customers should discuss with you before booking. A service with a predictable duration is easier to present as a fixed appointment than work whose scope is not yet agreed.
For example, you might make an introductory appointment bookable while asking customers to enquire about a more complex arrangement. Your business decides which services to offer; these are setup examples rather than preset pet-service packages.
Connect appointments with customer details
The booking record links the selected service and time with the customer information captured during booking. Your team can review upcoming appointments without treating every message thread as a separate booking record.
Where your work requires additional information about an animal or the service arrangement, agree how you will collect and check it. This guide does not establish specialist animal records, boarding management or route-planning functionality.
Offer availability that reflects your operation
Zolis checks working hours, time off and existing appointments when determining available times. Keep those records current and use service durations that reflect the appointment being offered.
For a business with multiple booking locations, service availability follows the customer's selected location. Check team and location features and plan access for your setup.
Decide whether the booking requires a deposit
A selected service can require an online deposit through your connected Stripe account. The customer completes Stripe Checkout, and payment is verified before the deposit-required booking is confirmed.
Other services can proceed without checkout. Read the payment setup guide before enabling deposit requirements.
Use appointment emails for practical details
Reusable email templates can include the customer's name, service and appointment date and time. Write clear instructions for contacting your business if an arrangement needs clarification.
Eligible plans support timed messages before or after appointments. See templates, automations and communication history.
Questions about pet-service scheduling
Is this a dedicated boarding or dog-walking management system?
This page describes appointment scheduling. Ask the Zolis team to confirm any specialist operational requirement before choosing the platform.
Where can I find a grooming example?
The dog grooming guide explains how to distinguish directly bookable grooming appointments from enquiries that need discussion.
Review the booking journey before getting started
Explore how customers book, compare plans and pricing, or browse the industry guide directory.