Offer suitable therapy appointments through online booking
Zolis provides appointment scheduling for the services your practice chooses to make bookable. Clients select a service and available time, then enter the contact details needed for the booking.
Start by deciding which appointments can be reserved directly and which require a conversation with your practice first.
Distinguish an introductory appointment from another session
Give each bookable service a clear name, duration, price and description. Explain the purpose of the appointment so clients understand what they are selecting.
If suitability or other requirements need discussion before a session can be agreed, direct the client to contact your practice first. Completing an appointment booking does not replace that conversation or your professional processes.
Keep scheduling separate from specialist records
This guide covers customer contact details and appointment administration. It does not confirm clinical records, assessments, treatment plans or specialist practice-management functionality.
Keep booking instructions focused on scheduling and contact arrangements. Confirm any specialist record-keeping or information-handling requirement with the Zolis team before relying on the platform for it.
Maintain the availability clients can book
Zolis checks working hours, time off and existing appointments when determining available slots. Configure service durations to reflect the appointments you offer and keep your schedule current.
Where multiple business locations are configured, clients choose a location and see the services offered there. Read the booking journey and team and location guide.
Prepare clear appointment communication
Email templates can insert the client's name, service and appointment date and time. Review your wording and preview so the message provides the right practical information.
Timed reminders and follow-ups depend on plan access. See customer email tools for templates, scheduling and communication history.
Choose payment requirements for each service
If a selected appointment requires an online deposit, the client completes Stripe Checkout through your connected Stripe account. Payment is verified before the deposit-required booking is confirmed.
Other appointments can proceed without checkout. Review deposit setup and confirm that your payment arrangement is appropriate for your practice.
Questions about therapy appointment booking
Does this establish that Zolis meets my specialist practice requirements?
No. The features described here concern scheduling, customer details, appointment emails and deposits. Discuss your specific requirements before choosing a setup.
Can clients book different session types?
You can configure separate services with their own descriptions, durations and prices, and publish the appointments you consider suitable for direct booking.
Explore your appointment setup
Compare plans and pricing, or browse UK booking guides.