One platform for the work around every booking
Online booking is useful when it makes life easier for customers, but the appointment itself is only one part of running a service business. Your team also needs to manage availability, understand who the customer is, keep payment activity connected, communicate clearly and see what is happening across the operation.
Zolis brings those areas together so the information around a booking can stay connected instead of being split between unrelated tools. Start with online booking and appointment management, then build a clearer workflow around customers, payments, communications, teams, locations and reporting.
Online bookings that connect to the rest of the business
Give customers a straightforward route to choose a service and find an available appointment. Behind that experience, Zolis helps the business organise the details that determine what can actually be booked, including services, availability, team members and locations.
A connected booking record gives the rest of the platform useful context. The appointment can sit alongside the customer relationship, relevant payment activity and the communications surrounding the visit rather than becoming an isolated calendar entry. Explore Zolis online booking software for a closer look at the booking journey.
Customer management built around real service activity
Customer information is most useful when it is close to the work your team is doing. Zolis is designed to keep customer details and booking history organised so your team can understand the relationship without reconstructing it from messages, spreadsheets and separate systems.
That shared context can make repeat visits easier to manage and gives the business a more useful record over time. Learn more about customer management for service businesses.
Payments connected with appointments
Operational and payment information should tell the same story. Zolis connects payment workflows with the appointments and customers they relate to, helping the business understand payment status without separating the financial activity from the work that created it.
Where your setup uses payment or deposit workflows, keeping that activity alongside the booking can make day-to-day administration clearer. See booking payments and deposit management.
Customer communications in the booking journey
Customers need clear information before an appointment, and your team should not have to rebuild the same communication manually every time. Zolis keeps booking-related communications closer to the appointment journey so confirmations, reminders and operational messages can support a more organised customer experience.
Visit booking reminders and customer communications to understand how communications fit into the wider platform.
Team and location management as the business grows
A single diary can become complicated quickly when more people, services or locations are involved. Different team members may have different availability and responsibilities, while customers need the booking journey to remain simple.
Zolis is designed to support that growth by keeping people, availability, services and locations connected to the operational system. Explore team and multi-location booking management.
Reporting that starts with connected operational data
Useful reporting depends on useful source information. When bookings, customers and payment activity are connected, the business has a stronger foundation for understanding what is happening instead of manually combining numbers from separate systems.
Zolis reporting is designed to keep insight close to the operational activity behind it. Learn more about booking, revenue and business reporting.
Choose the Zolis setup that fits your operation
Different service businesses need different levels of capability. A smaller operation may begin with straightforward online booking, while a growing team may need broader controls around customers, payments, access, locations and reporting.
Compare the current Zolis plans and pricing to see which available plan best matches the way your business works today. You can start with the essentials and choose the level of Zolis that fits your operation.